
Measurement systems
Coaching Management System
CMS is a competence management tool used to develop competence
rather than assess performance. A set of competencies and
observable behaviours are identified for each role in the
organisation; the behaviour of team members is then observed
against a checklist supported by a software application.
It is quick and easy for managers to use without being subjective.
Employees know what is expected of them and each person in
the team can be tracked against expected behaviours. The tool
allows managers to continually analyse and improve individual
and team performance, and measures the results and impact
of training and coaching on the business.
Live Deal Win Loss Review
This is a structured process to review deal wins and losses,
helping to define the strategies required for effective selling.
Clients have included people selling to manufacturers, to
retail, and to the finance industry. The process covers the
technical, relationship and cultural alignment between the
two parties and helps gauge sales competence, marketing collateral,
product fit and adherence to process. |